Our order preparation process is very reliable and efficient. Every order undergoes strict checks to eliminate the possibility of errors as much as possible. If you do miss something in your shipment, Then take a moment to check the package thoroughly. Usually some packaging in the package is overlooked.
Should you discover that something is still missing, please do not hesitate to contact us directly at info@penta-power.com or call us at +32(0)50 69 02 45, so that we can can quickly arrange a replacement .